It’s our passion and determination to consistently succeed and lead the market place through innovative solutions which drive our staff on a daily basis. Identifying opportunities in the market to increase efficiencies for our customers means not only an increase in their business revenue but a pat on the back to us for a job well done.
Our definition of success is measured by the performance of our client’s business and their growth in revenue, we focus on the dealer. It’s this same focus which drives us to consistently innovate and ensure our product portfolio keeps up with the ever-evolving technology trends.
“Dealers today need simple and intuitive tools to help run their business”, Brooke Ebbett, New Zealand Territory Manager, who has been working hard with New Zealand automotive businesses to give them the competitive edge in the industry. “By embracing the latest IT tools available in the market, dealers can automate process, gain valuable efficiencies and have all the information they need at their fingertips ready to take action” he says.
What’s also exciting is new vehicle sales continues to set new records. New Zealand is on track to have the highest number of vehicles sold in a single year. It’s a combined result of greater consumer confidence, as well as dealerships being open to new technology and improvements which increase the ease of selling, delivering and servicing a vehicle to the customer. It’s through having an efficient and seamless process which allows a dealership to consistently deliver more vehicles on a monthly basis which reduces chaos, particularly around the end of month.
“eraPower is the new benchmark and the leading automotive Dealer Management System in Australia and New Zealand. The customer experience has been completely revolutionised”, are Mr Ebbett’s thoughts after spending time researching the existing DMS technology for the New Zealand market. “The team at Pentana Solutions continue to work tirelessly to deliver a Dealer Management System that is intuitive and mobile. Our focus is to streamline all business processes.”
Whilst innovation plays a key role in our business, our focus is the customer, we continue to invest in our staff and technology in order to provide the best experience for our customers. Our newly launched Customer Service portal is a great example of our continued investment.
Whilst many companies in our field believe they have the latest and greatest, we focus day in and day out on multiple solutions. Many dealerships offer parts and servicing to assist in customer retention, implementing the world leading Customer Relationship Management tool, Dealersocket has achieved some great results. When combined with an intuitive DMS such as eraPower, the flexibility of a dealership operation is taking full advantage of the latest technology trends. Staff are no longer tied to desktop computers to perform every day dealership tasks and this is where the game is changing.
Own the competitive advantage through the latest dealership technology by contacting us today.
