Aust & NZ

Supporting You

Pentana Solutions offers a number of support channels via the Global Customer Support Centre (CSC).

Current customers are welcome to contact us by phone, participate in the Pentana Solutions Forum with other customers or access our quickly growing online support portal ServiceNow. The online support portal gives current customers access to three very valuable tools;

  • Knowledge Base - Written how to guides on everything from EOFY processes to new product release notes
  • Quick Views - Video based guides on new and existing products
  • Incident Logs - A method to log support incidents for action by a dedicated team

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