Webinars

Back to Basics: Service Workshop Control

Sharpen your skills and streamline your workflows!

Calling all workshop controllers!

Join Andrew Oakley, Pentana Solutions’ Professional Services Consultant, as he equips you with essential skills to manage technician workloads and job statuses effectively.

Learn about display rules, status codes, and the lifecycle of repair orders, as well as how to utilise filters and preferences for efficient vehicle information management based on job roles.

Key Takeaways

Workshop Control provides your workshop controller a display of the workload for each technician, including the job status. The ability to view, filter and update vehicle information quickly and efficiently saves the user time.

Your workshop controller has complete control at their fingertips.

This webinar will cover key fundamental insights on the following:

Display Rules

Promise Date
Hold Button

Status Codes

Life Cycle of a repair order
Automated Status vs manual status codes
Who Changed them and where ?

Display Rules

Different user settings based on Job Role.