TORQUE Actions Update: New Products and Enhanced User Experienced

For over 50 years, Pentana Solutions has powered industry innovation — and at the heart of that success is you, our customers. Each year, our Torque Customer Feedback Survey gives you a direct voice to tell us what you want. This year, you spoke loud and clear — and we’re acting fast.

You Talked. We’re Listening. And Delivering.

In our September 2024 Torque Decision Maker Survey, you asked for one thing above all: more education and training to unlock the full potential of our products. Here’s how we’re answering that call — across every region.

Your Request: New Products and Enhanced User Experience. 

In Australia & New Zealand…

• We launched our most anticipated eraPower 5 Major Release in July 2025.
• Driven by customer feedback from our products and the Customer Voice Early Access Program, we’ve enhanced dealership performance with a powerful new and improved suite of solutions:
  • eraPower 5 Accounting – Automates payments, reconciliation, and remittance. Streamlines finances and reclaim hours from tedious tasks.
  • eraPower 5 Service – Boosts operational efficiency on the dealership floor. Less paper, less hassle– more results.

• Since launching, customers are already noticing the impact:

  • “eraPower 5 Accounting will take hours out of our laborious process!”

  • “Love how eraPower 5 Service has eliminated the need for fussy paper shuffling.”

  • “The new Accounting banking screen is clean, modern, and easier to use than others I’ve seen.”

 

Check out our Australia and New Zealand update video to learn more:

In Italy…

• We introduced major innovations across Sipad.Power:
  • Sipad.Power Appraisal App – Smartphone-optimised tool for easy used vehicle evaluation. Customisable checklists, photo capture of damages, and full integration with Eurotax/Infocar ensure accurate valuations saved directly in Sipad.Power reports.
  • Sipad.Power Smart Sales Module – Simplifies the service sales process. Enables guided, fixed-price and promotional packages, managing offers, contracts, and invoicing in one intuitive platform, usable on both PC and tablet.
  • Sipad.Power Service Module (in development) – Enhances post-sales efficiency with interactive calendars, advanced work order management, real-time monitoring of progress, profitability, and seamless flow from booking to delivery.

 

 

Same Commitment. New Horizons.

Our promise is unwavering: we listen. innovate. deliver. Your feedback drives everything we do.

Watch this space for continuous updates on how your ideas become action and how Pentana Solutions raises the bar for customer success worldwide.

 

Questions or thoughts? Reach out anytime to your Business Relationship or Account Manager — or email us directly at torque@pentanasolutions.com.