TORQUE Actions Update: Customer Education

For over 50 years, Pentana Solutions has powered industry innovation — and at the heart of that success is you, our customers. Each year, our Torque Customer Feedback Survey gives you a direct voice to tell us what you want. This year, you spoke loud and clear — and we’re acting fast.

You Talked. We’re Listening. And Delivering.

In our September 2024 Torque Decision Maker Survey, you asked for one thing above all: more education and training to unlock the full potential of our products. Here’s how we’re answering that call — across every region.

Your Request: More Customer Education. Our Response: Powerful Learning, Everywhere.

In Australia & New Zealand…

• We launched Pentana Live: Educates — a dynamic webinar series packed with top tips, expert insights, and proven best practices.
• Since February 2025, we garnered:
  • 9 webinars delivered
  • 819 registered participants
  • Average 94 live viewers per session
  • 42 questions answered in real-time Q&As
• Customer feedback was so positive, we’re expanding globally!

Check out our Australia and New Zealand update video to learn more:

In Italy…

• Pentana Live: Educates now live! Featuring:
  • Vehicle appraisal app deep dives
  • Smart Sales, Sipad.Power’s cutting-edge service sales module
• Over 50+ educational videos uploaded to EDGE — from full webinars to quick learning bites for all portal users.

Check out our Italy and Europe update video to learn more:

 

In Philippines & Thailand…

• Pentana Live: Educates is coming your way — with the first dynamic session launched in Thailand this July.
• More regional webinars and resources rolling out soon.

Check out our Asia update video to learn more:

 

Same Commitment. New Horizons.

Our promise is unwavering: we listen. innovate. deliver. Your feedback drives everything we do.

Watch this space for continuous updates on how your ideas become action and how Pentana Solutions raises the bar for customer success worldwide.

 

Questions or thoughts? Reach out anytime to your Business Relationship or Account Manager — or email us directly at torque@pentanasolutions.com.