Our Partnership Just Expanded: Introducing Podium’s Jerry AI

 

 

Pentana Solutions and Podium are pleased to announce the expansion of our partnership, with the upcoming launch of a new suite of integrations with Podium’s Jerry AI platform.

These integrations will enable dealerships to automate key workflows, streamline operations, and deliver better customer experiences across both sales and service.

 

Overview of the Integration

Customer records, service bookings, conversations, and lead activity will seamlessly sync between Podium’s Jerry AI platform, Pentana eraPower, and DealerSocket CRM.

Dealers can leverage AI across the entire customer journey while continuing to work in the systems they already know. No duplicate data entry.

No data silos. Just one connected workflow spanning both sales and service.

 

About Podium

Podium is a leading global AI platform for customer communication, trusted by more than 100,000 businesses worldwide and over 1,700 automotive dealerships across Australia.

Purpose-built for modern dealerships, Podium’s Jerry AI platform is the industry’s most customisable AI agent platform, enabling dealers to deploy humanlike AI agents across both text and voice that can actually do the work across sales and service — managing conversations, completing tasks, and automating key workflows.

This helps dealership teams reduce manual administration, operate more efficiently, and deliver faster, more personalised customer experiences.

The following integrations will be launching later this year:

Together, Podium and Pentana Solutions put AI-powered engagement to work with the systems dealers you use — no new platforms to learn, no data left behind.

 

Key Features & Customer Benefits

From smarter lead engagement to automated service bookings, here’s what the integration will deliver for your sales and service teams:

• AI-powered service marketing (eraPower): Jerry AI taps into eraPower to deliver targeted, personalised service marketing to each customer, automatically.
• Direct booking within eraPower (coming soon): Service appointments are created and managed inside eraPower through AI-driven conversations, cutting admin and reducing booking drop-off.
• Instant lead engagement (DealerSocket): New enquiries are delivered to Jerry AI the moment they arrive, with every conversation automatically recorded against the lead in DealerSocket.
• Single source of truth: Customer information, bookings, and lead activity stay up to date across both Podium and DealerSocket platforms reducing double-handling or gaps.
• Amplify your team’s capacity: Jerry AI takes ownership of the repetitive work— responding to leads, booking and managing appointments, sending reminders, following-up customers, and updating records. This enables your team to focus on the conversations, relationships and decisions that create the most value. All while continuing to work in eraPower and DealerSocket as they do today.

 

Significance of the Partnership

This partnership reflects Pentana Solutions’ ongoing commitment to building an integration ecosystem that gives dealerships the flexibility to connect best-in-class technologies with their DMS and LMS on their terms.

For dealerships already using Podium, this means AI that’s no longer operating in isolation. Jerry AI now will work with your dealership data, to reduce manual work and create a more unified sales and service experience.

The result? Every interaction will run smarter, faster and more in line to the pace your business needs to run to stay profitable.

Be among the first

Launching soon, join Podium’s Jerry AI for Service (bookings) waitlist and be among the first to access these integrations.

Discover Jerry AI for Service (communications) and Jerry Sales AI now. Contact your Podium representative for more details.