Never again will you need to use inferior programs which are not suited to the automotive industry; clicking through spreadsheet after spreadsheet to find an elusive piece of information defining a clearer path to business success. ExecutiveERA enables you to manage your business, when you want to and where you want to. Whether you require current, trended, financial, or operational information about your business, ExecutiveERA is the business application for you. Simply point your mouse and click to access one of over 150 standard views of your business analytics and within just 5 minutes of training, you’ll easily understand how to navigate through the system.
Once you install ExecutiveERA you will no longer have to wait until end of the month after spreadsheets have been built or reports created, if the information is available in ERA then the report is available in ExecutiveERA. With ExecutiveERA you simply double-click the area of interest on the view to scrutinise that information in greater detail.
Three reports to provide clarity to your business
Service Menu – Invoice RO by Date
Overview
The Invoiced RO by Date report provides a monthly trend of results for your Service Department. Showing RO Counts, Sales, Gross, GP%, Hours Worked, Hours Sold with colour conditioning for results below expected values, the Invoiced RO by Date report can be used to identify where strengths / weaknesses are in the Service Department over time
Report Type : Quick Report (Summary to Detail)
Benefits
In one report it is easy to understand trended sales results for your entire service department – with colour conditioning of exceptions below your pre-determined levels (eg. Labour Gross below 78%).
You are prompted for Sale Types and Date Ranges for the report.
You can choose all sale types – or only a specific sale type (eg. Fleet).
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The report shows trended information by month for the date range chosen, and sale type/s chosen.
How many RO’s were completed, what the Sales $, GP$ and GP% is, Sold Hours versus Worked Hours comparison, Labour Gross, Parts Gross, Sublet Gross, POL Gross and Miscellaneous Gross margins – each with colour conditioning (red for below-expected margin).
You can expand to identify the specific RO that affected margin sales and then take appropriate action on the identified results.
This helps reduce profit leaks, and also identify skills training requirements for your service department.
Used Vehicle Menu – Inventory Stocking Profile Report
Overview
The Inventory Stocking Profile Report profiles your used vehicle inventory to your sales history via several different perspectives (age, sale price, make, sale month, source of vehicle) so that you can better stock your used vehicle yard to customer demand and, therefore, maximise profit.
Report Type: Quick Report (Summary to Expansion)
Summary
When running the report, you get the flexibility of choosing your sales range and supply days you’re profiling for.
Click image below to enlarge
Click image below to enlarge
This report profiles your used vehicle inventory by 6 different categories to provide clearer understanding of your used vehicle yard profile.
Is your price range correct, are you stocking the right makes / carlines, are you trying too hard (or not hard enough) on trade-ins.
Benefits
Being able to profile your Used Vehicle Inventory easily is a key to stocking properly within your used vehicle yard/s.
Understanding by age, by price, by make, by year, by source which vehicles return you the best Gross Profit and Return on Investment, which ones sell quicker and which ones make the most gross profit, can result in improved stocking of used inventory and, therefore, result in greater turnover of stock and, therefore, more profit in the department.
Service Menu – Service Retention Report
Overview
The Service Retention Report identifies how well you are retaining your customers that you sold vehicles to. Only customers that you previously sold a vehicle to are part of the Service Retention Reporting. A trended timeline over the last 2 years measures your retention.
Report Type: Quick Report (Summary to Expansion)
Summary
When running the report, you are prompted to choose either New Vehicle Sales only (N), Used Vehicle Sales only (U) or Both New and Used (B).
The ‘New Sale Types’ pick list allows you to identify sales of vehicles only for a particular sale type.
This report identifies for vehicle sales which customers have returned for a service.
Click image below to enlarge
Click image below to enlarge
Expansion allows identification of those Vehicle Sales that have been retained and those that have not been retained through service. You can then market to those who have not been retained.
Benefits
Retained customers provide greater opportunities – to re-sell vehicles to in the future, to service more, to upsell (warranty extension etc), to target promote.
They realise greater profit margins compared to first-time customers. Marketing costs to them are less than first-time customers. They indicate you are doing the right things by your customers – and your brand and lead to increased fixed costs coverage.
Put simply – retained customers make more money for your dealership at less cost.
It’s as simple as that
The speed and accuracy of information provided by ExecutiveERA allows you to extract crucial business intelligence within your company. You can get a clear understanding on how your business is currently operating and the trends it shows (upwards, downwards, consistent) in a matter of minutes.
If you’d like to know more information about ExecutiveERA, complete the contact form below and one of our experienced staff members will give you a call to discuss further.
