Aust & NZ

PartsEye has a strong focus on inventory management and some believe its best described as another pair of hands for both retail parts managers as well as their franchise based counterparts. The PartsEye solution is web based allowing users to gain access to all functions from any device connected to the internet. This inventory management tool optimises inventory levels and suggests stock orders based on sales history, demand analysis, and a SmartCast forecasting tool. Optimising parts inventory levels with PartsEye has benefits for both dealers as well as franchises or Original Equipment Manufacturers (OEM).

Inventory Management Benefits for Dealerships

PartsEye allows dealers to maximise order fill at the lowest possible cost - saving money, time and frustration. In addition, PartsEye is a managed parts inventory service provided at no additional cost by SmartCo’s professional parts planners. Over 2,000 dealers in North America are using PartsEye to diminish lost sales, increase technician productivity and improve customer satisfaction.

Inventory Management Benefits for Franchises or OEMs

Franchises in many cases across the world have limited visibility of dealer retail sales. With PartsEye OEMs can see the total stock demand picture within their dealer network. Conversely, individual dealers can also be set up with a ‘dealer stock profile’. Furthermore PartsEye offers stocking parameters such as phase in/phase our for new model releases. PartsEye offers standard and controllable systems and inventory management essentially ‘keeping your parts in sight’.

PartsEye integrates with forty different dealer management systems including Pentana Solutions’ ERAnet and DealerPRO and Virtual Parts Warehousing Solution, PareX. There is a required real-time data feed to provide an accurate forecast and inventory plan. By optimising inventory levels based on actual dealer demand, dealers see a dramatic drop in part returns and parts obsolescence. Dealers are able to plan for higher part number coverage without the danger of stock out. The best stock mix is provided without any research, maintenance or manual labour. Over time, with the use of this inventory management system, dealers see a warehouse with more genuine accessories, general repair parts and fast moving pieces whilst noting significantly reduced excess inventory.

The Benefits of PartsEye Inventory Management

The overall benefit from the implementation of PartsEye is increased customer satisfaction throughout the value chain. This arises partly through end customer repairs being done on time and as expected with genuine parts. Whilst part availability is one piece of the puzzle, automating the stock mix allows technician and manager productivity to rise in turn allowing them to foster stronger customer relationships with consumers of your brand.
PartsEye isn’t just set and forget for us, as a user of this inventory management tool you will be given monthly performance reporting. These focus on set KPIs, trends and comparative benchmarking to drive constant improvement.

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