Have you planned your communication with your customers to thank them for their business during 2013? Have you included an SMS message? As part of that communication, send your customers an SMS Christmas greeting wishing them a safe and happy Christmas and perhaps encourage them in for a safety check at the same time.
Decide what you want to say and enter the message in 6943.
Select who you want to send the message to, personalising it if you choose, and send the SMS through 6913.
Step by step instructions are below. For assistance with this task, email firstname.lastname@example.org or contact your Business Development Manager.
Create your message using Option 1 in 6943. Max 160 characters per SMS.
Decide who you want to send the message to by selecting the criteria in Reportwriter and adding the fields, Some suggestions for selecting who to send the message to are:
Limit the message to people who have interacted with your business during 2013
Live in a specific area
Drive a specifically aged vehicle
Are happy to receive messages from you
Use the Specs option to input the required fields specific to SMS - fields 17, 18 and 19.
Select Output to review your selection of customers and message and confirm sending of SMS.