Aust & NZ
31st Jul 2014

DealerPRO Designed by Dealers for Dealers

DealerPRO has been developed using advanced modern technology; its user friendly interfaces give you efficiency and clarity, while the independence from your local personal computer operating system ensures maximum scalability, resilience and security. DealerPRO can fully satisfy all of the functional and operating requirements of the modern car dealership using modern, best practice processes, which makes it the most cost effective, fully integrated Tier 1 Dealer Management System in the international automotive market today.

Administration

The administration module of DealerPRO is fully integrated to all of the other operational modules, eliminating the need for time consuming re-keying of documents. This ensures accuracy, provides up-to-the-minute business performance and ensures customer credit limits are under control. Concise financial reporting, daily operating control and customizable chart of accounts are only several of the benefits of standard.

Parts

Improve and maintain customer service levels whilst reducing both inventory levels and obsolescence. The parts module includes counter sales and powerful automated reordering that ensures high service levels. Total supersession chain control, interbranch visibility and transfers, deposits, cash management and credit control are all integrated in real-time. In addition, detailed inventory reporting, barcoding and backorder control are all part of DealerPRO’s core.

Service

Improve service throughout, billing accuracy and maximise profitability whilst improving customer satisfaction and retention with a variety of automated tools. Automated service reminders, forecasting, service booking calendars with forward display visibility are just several key benefits that are delivered as standard.

Flexible Deployment Options

DealerPRO does not require you to purchase dedicated hardware, we offer a secure cloud based solution that is both supplied and managed by Pentana Solutions in our secure data centre. Alternatively, should you wish to host your own ERP server, Pentana Solutions can supply the required hardware and technical support.

Showroom

Standardise the customer sales experience and maximise each opportunity whilst improving management visibility and control.

  • Record prospect information during sales process
  • Create vehicle quotes, contracts and invoices
  • Sales manager review for salesforce and management
  • Sales diary automated the follow-up processes
  • Boost average gross profit per deal
  • Up-sell with accessory and aftermarket “shopping list”
  • Control minimum margin levels

Customer Relationship Management

Maintain positive and profitable relationships with your customers and generate on-going revenue opportunities.

  • Customer satisfaction surveys
  • Customer loyalty rewards scheme
  • Powerful targeting and sales campaigns
  • Analyse marketing returns
  • Recall campaigns to maximise service business
  • Increase selling opportunities through service, warranty expiry, finance expiry and end of ownership
  • Retain customers through ownership life cycle

For more information regarding DealerPRO solutions, please contact us here