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Help Desk Support Hours

Support Business Hours

Monday to Friday

7am – 7pm AEDT

Excludes National Public Holidays

The Helpdesk is not manned outside these hours.

Contact number

  • 03 95352380 (Australia)
  • +613 95352380


Weekend Support

The charge for this service is $150/call. You will be asked to provide a purchase order when you call.

Saturday & Sunday 9am – 5pm AEDT


Application and Technical issues

Best efforts are made to resolve issues but may be dependent on resources available.

Weekend support is not manned outside these hours.

Contact number

  • 0411 166 917 (Australia)
  • +61 411 166 917 (International)